Please fill out the information about your order.
We need as much information as possible to handle your return quickly.
We will contact you via E-mail with your return instructions.
If you do not hear back within 2 working days, please call us at 888-779-3312.
Company or Business
What was the date of your order?
Enter "Our PO #" (from e-mailed or mailed invoice)
Why are you returning the item(s) (choose one)?
Item received was damaged (I need a replacement sent)
Item received was not what I ordered (I need the correct item sent)
Item was missing from my order (I need the correct item sent)
Return only (I do not want the item(s) that I ordered and if
applicable, I will pay the
restocking fee & shipping charges according to the chart on the return policy page
for items ordered. (minimum $10.00)
Return & Re-order (I do not want the item(s) that I ordered and
if applicable, I will pay
the restocking fee & shipping charges according to the chart on the return policy page
for items ordered (minimum $10.00) and I then I will place a new order on the web site)
- We ONLY
exchange items that are damaged or if the item sent was not what was ordered -
all other "exchanges" will be considered a Return & Re-order
-If the items was damaged: please provide a clear explanation of damage.
-If you will to place a Re-order (for example: for a different size or color)
please place the
re-order at the catalog site that you purchased the item from. (We do not have the payment information
needed to process new orders in our office)
-In the box below: Please specifically list which item or items you are returning:
(Item #, Description, Color, Size & Qty
as listed on your invoice or original order)
and any other information that we need to know about this Claim or Return.
I have read the Return Policy and understand the terms for the return.
Please double check the information on the next page
after you submit.